Contact

Talk to the people who build it

LedgerMCP is a small team, and support@ledgermcp.com reaches all of us. Send a message below, or email directly. Either way you are writing to the people who build the product.

Send us a message

Route your message

Product support

Stuck, confused, or something looks wrong in your books? Email support@ledgermcp.com with the book name and what you expected to happen. Screenshots help. If an agent action caused it, mention roughly when, and we can read the audit log with you.

Billing

Plan changes, receipts, refunds, or a bank feed that stopped flowing: email us with “Billing” in the subject. Remember most plan changes need no email at all: Settings → Billing handles upgrades, downgrades, and cancellation, and your books stay free forever either way.

Security reports

Found a vulnerability? Email support@ledgermcp.com with “Security” in the subject and we will prioritize it over everything else. Please report privately first; details and scope are in the responsible disclosure policy.

Partnerships & press

Building an agent, a directory, or an integration on top of the MCP server, or writing about agent-native accounting? We answer those personally: say hello. The tool reference and llms.txt are public if you want to start building today.

Before you email: three fast answers

“How do I connect my AI?”

Claude and ChatGPT connect by URL in about a minute; Claude Code and scripts use an API key from Settings. The walkthroughs cover every client step by step.

How it works →

“What does it cost?”

The software is free: unlimited books, reports, and AI access. Live bank feeds are the one paid feature, from $9/mo, pooled across all your books.

Pricing →

“Is my data safe?”

Entries balance by construction, postings are immutable, every agent write is logged and reversible, and bank tokens are encrypted at rest. The security page explains each guarantee.

Security →

Common questions

How fast do you respond?

We aim to answer every email within one business day, and security reports faster. You are writing to the people who build the product, not a ticket queue.

Is there phone or chat support?

Not yet. Email keeps us fast and keeps the software free. Include a screenshot or the book name and we can usually resolve things in one round trip.

I found a security issue. Where do I report it?

Email support@ledgermcp.com with “security” in the subject line. Please do not open a public issue or post details before we have had a chance to fix it; see our responsible disclosure policy for scope and what to expect.

Can my AI agent contact you for me?

In a way, yes: signed-in users have a feedback button inside the app, and agents connected over MCP can read the docs and llms.txt to self-serve most questions. For anything else, a plain email from you works best.

Or just try it, no email needed

Most questions answer themselves once your agent is connected. Free, no card.

Start free, no card Read the docs